Terms of Service — Luthiel Dining & Tea Rooms
These Terms of Service govern your access to and use of our site and online platform. By using our site or making a reservation, you agree to these terms. If you do not agree, do not use the service. For questions, contact us at reservations@luthiel.life.
Acceptance of Terms
Use of our site, booking systems, and related services constitutes acceptance of these Terms of Service and any other terms referenced herein. We may update these terms from time to time; continued use after changes constitutes acceptance of the updated terms.
Access and Use Restrictions
- You must be at least the minimum age required by applicable law to make a reservation or use the service.
- You agree not to use the site for unlawful purposes or to interfere with the operation of the site.
- You agree not to impersonate others or provide false information when making bookings or interacting with our team.
Reservations and Payments
Reservation confirmations are subject to availability. Special requests are not guaranteed. For paid bookings, we use third-party payment processors; payment is subject to the terms of those processors. We do not store full payment card numbers. Cancellation and no-show policies will be communicated at the time of booking and may vary by reservation type.
Guest Conduct
Guests are expected to behave in a respectful and lawful manner while on our premises and when interacting with staff. We reserve the right to refuse service or remove guests who engage in disruptive, abusive, or illegal behavior.
Content and Intellectual Property
All content on the site, including text, images, branding, and layout, is protected by intellectual property rights owned or licensed by us. You may view and print content for personal, noncommercial use only. Unauthorized use, reproduction, or distribution is prohibited.
Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Luthiel Dining & Tea Rooms and its affiliates, officers, employees, and agents will not be liable for indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of the service, even if advised of the possibility of such damages. Our aggregate liability for direct damages is limited to the amount paid by you for the specific service giving rise to the claim, if any.
Third-Party Links and Services
Our site may contain links to third-party sites or integrate third-party services. We do not control and are not responsible for the content, privacy practices, or terms of those third parties. Use of third-party services is subject to their respective terms.
Modifications to the Service
We may modify, suspend, or discontinue aspects of the service at any time without prior notice. We are not liable to you or any third party for any modification, suspension, or discontinuation.
Privacy
Our Privacy Policy describes how we collect and use your personal data. By using the service, you consent to our data practices described in that policy.
Governing Law and Dispute Resolution
These terms are governed by applicable law. Nothing in these terms limits your rights under mandatory consumer protection law. For disputes, you should first contact us to seek an amicable resolution at reservations@luthiel.life.
Severability and Waiver
If a provision of these terms is found invalid or unenforceable, the remaining provisions will remain in full force. Failure to enforce any right is not a waiver of that right.
Contact Information
For questions, concerns, or to contact us about these Terms of Service:
Luthiel Dining & Tea Rooms834 Shakespeare Street, Katara Cultural Village
Doha, Doha Municipality, Qatar
Email: reservations@luthiel.life